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Microsoft accused of Windows 10 upgrade ‘nasty trick’ image/svg+xml

Microsoft has faced criticism for changing the pop-up box encouraging Windows users to upgrade to Windows 10.

Clicking the red cross on the right hand corner of the pop-up box now activates the upgrade instead of closing the box.

And this has caused confusion as typically clicking a red cross closes a pop-up notification.

Has it ever. At work, we’ve received a number of calls from users who have fallen foul of this and have had their systems upgraded. The users have all been remote workers, which has compounded the issue as providing support has been tricky. Our support team are now in the process of blacklisting the update. Users on our internal network have been unaffected as the update was already blacklisted on our Windows Server Update Services.

I know Microsoft are eager to upgrade as many users as possible, but this really is a “nasty trick”, and what’s more, it’s a terrible user experience and a real PITA for our support team. Bad Microsoft.

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